We carry out a site survey to measure up and then discuss your design and budgetary requirements before presenting you with a detailed specification and quotation. We do all this free of charge and with no commitment from you.
At East & Gray, we believe that a top quality bathroom should not cost the earth. We offer you a complete end-to-end fully managed service, from initial design through planning, construction – including any structural alterations, to installation and final commissioning. All trades are supplied in-house, allowing us to rigorously manage quality.
We start off with a free site survey to measure-up for your new bathroom and discuss your design aspirations. We then talk to you about the style of bathroom you are looking for and any budget constraints. From this, we prepare a detailed quotation, showing exactly what we will deliver (right down to the make and model of each item we will supply) and what it will all cost. We pass on discounts we receive from the trade and there are no hidden extras or surprises.
We are not pushy in any way. We believe that the quality of our work and our reputation speaks for itself and are the main reasons why we have been in business for over 60 years.
Once we have agreed the final specification of works for your new bathroom and you have chosen your suite items and tiles, we then manage your project from start-to-finish. We will remain on-site until your bathroom has been completed and one of our directors will visit your project most days to ensure that our team are operating to our high quality standards and have everything that they need. We will also be on hand to answer any questions that you may have.
A bathroom will typically take around three weeks to complete. We only ever run a maximum of two bathroom projects at any one time, enabling us to maintain our high quality standards. All our workmanship and all the parts and materials that we supply are fully guaranteed for 12 months after completion. If you do find any snags that we have missed, we never quibble about anything – we just put it right.
We do not ask you for any deposits in advance, as we believe that you should only pay us once you are completely satisfied with our work. Remember, we aim to exceed your expectations !