Since 1953
Serving The Harpenden & Surrounding Areas
Committed to superior plumbing solutions, delivering efficient services and lasting repairs with exemplary craftsmanship. Trust us for top-notch work, prioritising quality and customer satisfaction
- Gas Safe registered engineers
- NICEIC registered electricians
- Family-run since 1953
20+ Years Working Experience
About Us
Based in Harpenden since 1953
Specialising in residential plumbing, heating and bathrooms since 1953. University educated and professional body accredited management team with knowledge in all aspects of heating, plumbing, and bathroom construction. Qualified trades in all aspects of construction including Gas Safe plumbers & NICEIC registered electricians. VAT registered company with all the necessary insurances in place for your peace of mind.
Why Choose Us
Harpenden Plumbers, Trusted Since 1953
Your Top Choice for Exceptional Plumbing Services. Find the perfect solution for all your plumbing needs with our expert team. From prompt repairs to meticulous installations, East & Gray combines reliability and quality craftsmanship, ensuring satisfaction in every service we provide. Trust us to be your partner in maintaining plumbing excellence.
Knowledgeable & Professional
Specialising in residential plumbing, heating and bathrooms since 1953. University educated and professional body accredited management team with knowledge in all aspects of heating, plumbing, and bathroom construction. Qualified trades in all aspects of construction including Gas Safe plumbers & NICEIC registered electricians. VAT registered company with all the necessary insurances in place for your peace of mind.
Customer Relations
- Full-time Office Manager to speak to and organise your work efficiently.
- Dedicated project manager so you have one point of contact throughout.
- After sales service that goes above and beyond. Our service after completion is at least as important as before we start.
Quality & Reliability
Our small team of dedicated in-house trades have all served full trade apprenticeships and between them have over 100 years of experience. Most of our employees have been with us for 20 years or more. They know how to do the job properly. Daily site management visits, ensuring that only the highest standards of workmanship are carried out. Our employees respect your home, protecting carpets and cleaning up thoroughly after themselves.
Services
Services We Offer
Plumbing
We take pride in delivering efficient and reliable plumbing solutions, whether it's repairs, installations, or maintenance. Our skilled team combines technical expertise with a commitment to quality workmanship
- General plumbing services
- Boiling water tap installation
- Water softener installation
Boilers & Heating
Our comprehensive Boilers & Heating services are designed to guarantee optimal comfort in your living spaces. From expert repairs to efficient installations, we specialize in keeping your home warm and cozy.
- Boiler installation, servicing, and repairs
- Central heating installation and maintenance
- Smart heating controls and upgrades
Bathrooms
Immerse yourself in the artistry of our bathroom transformations, where functionality meets elegance. From innovative designs to skillful installations, we redefine your bathing experience.
- Complete bathroom installations
- Wetroom design and installation
- Cloakroom refurbishments
- Bath-to-shower conversions
Client Reviews
What Our Clients Think About Us
Explore the thoughts and opinions of those who have experienced our services firsthand, offering a glimpse into our commitment to excellence
East and Gray have just finished installing a beautiful and luxurious new bathroom in an eaves space and with Ahmed's superb planning, we got a separate shower in there too! We were given a very detailed quote and a time line which was adhered to. The plumbers were superb- experienced, trustworthy, neat and reliable. Ahmed was always on hand to deal with any questions we had. We are absolutely delighted with the outcome.
Claire Horton
I had great service from East & Gray. Useful advice on the selection of taps, an accurate estimate, a quick appointment and an excellent job done.
Paul Doherty
Excellent all round service , the whole team are professional and competent from Sabrina who manages the East and Gray office , to Ahmed helping us plan our new radiators to Steve and Ichti who did all the plumbing work. The radiators look brilliant and we are delighted with everything. Thank you to you all.
Kate Montgomery
Excellent work. Quick, responsive and proactive
Tom Venner
Excellent service throughout our toilet installation project, careful attention to detail, took time to problem-solve and communicated well. Would definitely recommend.
Julie Vuolo
From start to finish. Our boiler installation went without a hitch. Only too willing to listen & advise, very little mess, the job was finished on time, very high standard of work & everyone we dealt with were polite & respectful! Would NOT hesitate to use them again.
Ian
Another fantastic job completed by East and Gray, special thanks to Ikti for all his hard work. Highly recommend East & Gray for any plumbing work needed.
Jessica Newby
East and Gray have completely refurbished our bathroom to a high standard and installed a replacement central heating boiler with the minimum of fuss. They have that eye for detail and provide great customer service. What more can I add? Oh, yes: a trustworthy company.
SCS
Fabulous service, highly recommend. Efficient, polite, Tony and Martin could not have been more helpful. They worked under very trying conditions, and smiled right to the end!
Moira Bortoli
We recently had a boiler replaced and the installation of a Nest system. East & Gray provided us with experienced engineers and we were very pleased with the quality of their work and advice.
Mark Goodison
Wonderful old fashioned service. Reminds me of Heartbeat the tv programme. I thought this was beautiful service.
Andy Strowman
Excellent service from engineer Ricky who installed a new Combi boiler and was very helpful and considerate, worked very hard and cleaned up thoroughly afterwards. Thank you !
Ms Hall
Our Work Process
We Provide The Best Experience From Start To Finish
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01. Make A Booking
Book your appointment effortlessly, ensuring a streamlined and convenient service experience with us
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02. We Arrive at Your Place
Count on us to be punctual and efficient as we arrive at your location for swift and reliable service
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03. Solve Your Problem
Let us expertly tackle and solve your issues, providing effective and lasting solutions
3,000+
Happy Customers
Office
In Harpenden
25,000+
Completed Jobs
Team
Highly Experienced
Our work
Gallery
We know how important it is for potential customers to see our work, so here you will find a gallery of the bathrooms and cloakrooms we have installed, with a brief description of each one and an approximate cost.
St James Road – Bathroom Renovation
FAQs
Frequently Asked Questions
Yes our company has a public liability policy in place.
Our service areas include Harpenden, Borehamwood, St Albans, Radlett, and Welwyn Garden City.
Absolutely. We supply, install, service, and repair all major boiler brands, including Vaillant, Worcester Bosch, and Ideal. We can also advise on the most energy-efficient options for your home.
Our local team provides complete boiler installation services, including Worcester boiler flue installation, combi boiler installation, and gas boiler installation. If you’re searching for “boiler installation near me,” “boiler fitters near me,” or want to know about new boiler prices and installation costs, we’re here to help. We offer transparent quotes, fast service, and professional support for all your new boiler installation needs.
Yes, we install and maintain high-quality water softeners to help protect your plumbing, improve appliance efficiency, and reduce limescale buildup — a common issue in the Harpenden area.
You can call us on 01582 460185, email office@eastandgray.com, or fill in our online enquiry form. We’ll then arrange to provide a detailed quote.
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Latest News & Articles
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Recommended Heating Contractor for Reliable Home Comfort In Hertfordshire
East & Gray is a trusted, family-run business based in Harpenden. Since 1953, we’ve specialised in heating, plumbing, and bathroom renovations, providing professional installation, maintenance, and repair services.
Our expert team offers a comprehensive range of services, including:
Heating & Boilers
- Boiler installation, servicing, and repairs
- Central heating installation and maintenance
- Smart heating controls and upgrades
Plumbing
- General plumbing services
- Boiling water tap installation
- Water softener installation
Bathrooms & Wetrooms
- Complete bathroom installations
- Wetroom design and installation
- Cloakroom refurbishments
- Bath-to-shower conversions
We are proudly serving Hertfordshire, including Harpenden, Borehamwood, St Albans, Radlett, Welwyn Garden City, Hemel Hempstead, Berkhamsted and Leighton Buzzard, and our engineers are Gas Safe registered for your peace of mind.
For expert advice or to book a visit, call us on 01582 460185 or read our customer reviews on Google.