During the current national lockdown, we feel that it would put our customers and our staff at unnecessary risk by continuing to operate normally. We believe that the only responsible approach to protect everyone is to only respond to serious emergencies for existing customers, until after the current restrictions are lifted and the situation improves.
We are open from Monday to Friday between 08:30 and 17:00. If you are an existing customer of ours and have an emergency, please phone the office on 01582 460185 and leave a message.
Request your boiler service here
Request your bathroom quote here
Harpenden’s Trusted Plumbers, Since 1953
East & Gray are Harpenden’s longest established bathroom and heating specialist. Our 2,500 regular customers have demanded high quality and reliability from us for over 60 years and we do not disappoint. Our aim is to exceed our customer’s expectations. We are a family run firm and we recognise that to maintain our hard-earned reputation, we must deliver the best results and be trusted by our customers.
Our small team of dedicated in-house trades have all served full trade apprenticeships and between them have over 100 years of experience. Most of our employees have been with us for 20 years or more. They know how to do the job properly. Daily site management visits, ensuring that only the highest standards of workmanship are carried out. Our employees respect your home, protecting carpets and cleaning up thoroughly after themselves.
Specialising in residential plumbing, heating and bathrooms since 1953. University educated and professional body accredited management team with knowledge in all aspects of heating, plumbing, and bathroom construction. Qualified trades in all aspects of construction including Gas Safe plumbers & NICEIC registered electricians. VAT registered company with all the necessary insurances in place for your peace of mind.
Full-time Office Manager to speak to and organise your work efficiently.
Dedicated project manager so you have one point of contact throughout.
After sales service that goes above and beyond. Our service after completion is at least as important as before we start.
We have used East and Gray for all our plumbing and gas servicing needs for over 30 years. They consistently provide an excellent service and employ knowledgable, conscientious and friendly staff who take the time to explain what they are doing and always consult with you during any project. Recently they have completely refurbished our bathroom to a high standard and installed a replacement central heating boiler with the minimum of fuss. They have that eye for detail and provide great customer service. What more can I add? Oh, yes: a trustworthy company.
Mr S, Topstreet Way
Just to say a huge thank you for your prompt response to replace our split hot water cylinder today. We arrived home this morning and found water streaming down the walls in the lounge. Lee arrived about 10 minutes after our phone call, explained what had happened and that the tank had to be replaced. It has now been fixed and we have a warm house and hot water again.
Many thanks for a professional job well done.
Pauline & John Taylor – Gorselands, Harpenden
“I am very pleased with the work which has been done to my entire satisfaction, in an efficient and unobtrusive way, and with attention to detail.”
Cross Way, Harpenden
“Thank you for such a professional service and for always getting back to us so promptly”
Luton Rd, Harpenden
“Not a nice job to have to do (dig up broken drains and re-lay) but you took your time and the result is such an improvement.”
“I am delighted with my new bathrooms. Your attention to detail is brilliant and the end result is simply stunning. I shall be telling all of my friends about you.”
“I brought East & Gray in to correct shoddy work done by another plumber. What a breath of fresh air.”
“Good quality work, friendly and helpful attitude, they respect customers’ property and I wish we had found them years ago.”