About East & Gray

Trusted Plumbing, Heating & Bathroom Experts Since 1953

Welcome to East & Gray, your trusted family-run plumbing and heating specialists serving Harpenden and Hertfordshire for over 70 years. Since 1953, we’ve built our reputation on reliability, honesty, and a commitment to excellent service.

From quick plumbing repairs and boiler installations to complete bathroom or wetroom transformations, our skilled team delivers quality workmanship and lasting results every time.

Our Story

Founded in 1953, East & Gray began as a small family business with one goal: to provide local homeowners with dependable, high-quality service they could trust. Decades later, we’ve grown into a skilled team of fully employed engineers — still driven by the same values of integrity, professionalism, and personal care.

We’re proud to have served generations of families across Harpenden, St Albans, Radlett, Borehamwood, and surrounding towns — often recommended from neighbour to neighbour.

Our Values

At East & Gray, our values guide everything we do. We believe in honesty, reliability, and exceptional workmanship — delivering every job with care, professionalism, and respect for your home.

Reliability

We turn up when we say we will, and we do the job properly.

Expertise

Every engineer is fully employed, trained and Gas Safe registered.

Transparency

Honest pricing, clear communication, no hidden extras.

Quality Guaranteed

All workmanship backed by a 12-month guarantee.

Respect

We treat your home as if it were our own — clean, tidy and considerate.

Our Services

We provide a full range of domestic plumbing and heating solutions, including:

Plumbing

Boiler installation, servicing & repairs

Central heating and radiator upgrades

Bathroom and cloakroom renovations

Wetroom installations

Bath-to-shower conversions

Boiling-water tap and water-softener installations

Whether it’s a dripping tap or a complete home renovation, East & Gray are here to make it simple, safe and stress-free.

Why Choose East & Gray?

Established since 1953 – trusted locally for generations

Family-run business with traditional values

Fully qualified, Gas Safe registered engineers

Transparent quotes and clear communication

12-month workmanship guarantee

Proudly serving Harpenden, St Albans, Radlett, and nearby areas

Our Promise to You

When you choose East & Gray, you get more than just a service — you get peace of mind.
We’re committed to doing the job right, offering honest advice, and leaving every home as clean and comfortable as when we arrived.

Areas We Cover

Based in Harpenden, East & Gray proudly serve homeowners and businesses across Hertfordshire and nearby areas, including:

Borehamwood

Harpenden

Markyate

Radlett

Redbourn

St Albans

Welwyn Garden City

Wheathampstead

What Our Clients Think About Us

Explore the thoughts and opinions of those who have experienced our services firsthand, offering a glimpse into our commitment to excellence

Claire Horton

East and Gray have just finished installing a beautiful and luxurious new bathroom in an eaves space and with Ahmed's superb planning, we got a separate shower in there too! We were given a very detailed quote and a time line which was adhered to. The plumbers were superb- experienced, trustworthy, neat and reliable. Ahmed was always on hand to deal with any questions we had. We are absolutely delighted with the outcome.

Paul Doherty

I had great service from East & Gray. Useful advice on the selection of taps, an accurate estimate, a quick appointment and an excellent job done.

Kate Montgomery

Excellent all round service , the whole team are professional and competent from Sabrina who manages the East and Gray office , to Ahmed helping us plan our new radiators to Steve and Ichti who did all the plumbing work. The radiators look brilliant and we are delighted with everything. Thank you to you all.

Tom Venner

Excellent work. Quick, responsive and proactive

Julie Vuolo

Excellent service throughout our toilet installation project, careful attention to detail, took time to problem-solve and communicated well. Would definitely recommend.

Ian

From start to finish. Our boiler installation went without a hitch. Only too willing to listen & advise, very little mess, the job was finished on time, very high standard of work & everyone we dealt with were polite & respectful! Would NOT hesitate to use them again.

Jessica Newby

Another fantastic job completed by East and Gray, special thanks to Ikti for all his hard work. Highly recommend East & Gray for any plumbing work needed.

SCS

East and Gray have completely refurbished our bathroom to a high standard and installed a replacement central heating boiler with the minimum of fuss. They have that eye for detail and provide great customer service. What more can I add? Oh, yes: a trustworthy company.

Moira Bortoli

Fabulous service, highly recommend. Efficient, polite, Tony and Martin could not have been more helpful.They worked under very trying conditions, and smiled right to the end!

Mark Goodison

We recently had a boiler replaced and the installation of a Nest system. East & Gray provided us with experienced engineers and we were very pleased with the quality of their work and advice.

Andy Strowman

Wonderful old fashioned service. Reminds me of Heartbeat the tv programme. I thought this was beautiful service.

Ms Hall

Excellent service from engineer Ricky who installed a new Combi boiler and was very helpful and considerate, worked very hard and cleaned up thoroughly afterwards. Thank you !